Subscribe
Sign in
Home
My Website
About
What Clinical Metrics Miss About Patient Safety and Equity
Patient experience reveals system risks and insights that clinical metrics miss—unlocking opportunities to improve healthcare safety and equity.
Jul 19
•
Sylvie Leotin
9
6
2
June 2025
Why Does Healthcare Feel Like an Obstacle Course for Patients
Why patients face invisible barriers in care—and what system design reveals about who gets left behind.
Jun 11
•
Sylvie Leotin
21
18
7
May 2025
Seven Strategies to Fix Health Communication—From Patient Experience Research
Communication breakdowns cause 70% of medical errors. This published research reveals seven evidence-based strategies that could prevent patient harm.
May 1
•
Sylvie Leotin
6
6
4
February 2025
What Patient Experience Reveals About Healthcare's Tech-Human Divide
Digital transformation promised better care but often erodes human connection. Here's what patient experience reveals about fixing this divide.
Feb 25
•
Sylvie Leotin
13
6
1
January 2025
The Observer Divide: What I Learned as a Cancer Patient and Systems Designer
Most providers observe healthcare from one side of the hospital bed. Here's what my dual perspective as a patient and systems designer revealed.
Jan 20
•
Sylvie Leotin
16
12
3
This site requires JavaScript to run correctly. Please
turn on JavaScript
or unblock scripts
